This policy explains how Web Studio Cheshire ("we", "us") handles personal information collected through this website. We are the data controller for that information. If you have any questions, send them through our contact form.
What we collect
When you contact us. If you use our contact form, we collect your name, email address, phone number if you give it, and your message. If you email us directly, we receive whatever you include in the email.
When you visit the site. We use Cloudflare Web Analytics to understand how many people visit and which pages they view. The analytics set no cookies and don't follow visitors onto other sites. Our hosting provider also processes technical information, such as IP addresses, to deliver the site securely.
When you use our free tool. If you search for a business by name in the Google review link generator, the text you type goes from your browser to this website's own server, which passes the search text (and nothing else) to the Google Places API. Your IP address is not passed on to Google. Google returns the business name, address and place ID, which we show to you. We do not store your searches or the results. The review link and QR code are made in your browser and are never uploaded to us. The tool sets no cookies, uses no browser storage and loads no third-party scripts.
How we use it
We use the information you send us to reply to your enquiry, prepare quotes and, if you become a client, deliver the work we agree. We use anonymous analytics to improve the website.
Our lawful bases under UK GDPR are our legitimate interest in responding to enquiries and running our business, and, where you become a client, performing our contract with you.
Your details are never sold, and they're only used for marketing if you've asked us to keep in touch.
Who we share it with
We use a small number of service providers to run this website and our business, including our website host and email provider. When you use the business search in our free tool, the search text is also sent to Google (Google Places API) so it can return matching businesses. These providers process information only on our instructions. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as the UK's international data transfer agreements or adequacy decisions.
How long we keep it
If an enquiry does not lead to work, we delete it 12 months after we last heard from you. If you become a client, we keep your records for 6 years, because UK tax rules require it.
Your rights
Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, to object to or restrict how we use it, and to ask for it to be transferred. If you want to exercise any of these rights, send us a message through the contact form.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.